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美國伯騰BioTek Instruments     
美國著名的Bio-TeK(原寶特)公司是一家專門提供高性能生物分析系統的廠家。其主要產品是各酶標儀、微孔板檢測儀，主要應用在藥物篩選、臨床診斷、基因和蛋白研究等生命科學和醫學研究領域。在北京建有辦事處，中文名稱為：美國伯騰儀器有限公司
BioTek Instruments, Inc. 是微孔板儀器和軟件研發、生產及銷售領域的全球領先企業。BioTek 公司創立于 1968 年，創始人是佛蒙特大學醫學院的生理學家 Norman Alpert 博士。憑借對醫院安全與質量保證用測試設備解決方案市場的全心投入，BioTek 的生物醫學部門逐漸成長為該領域最大、最成功的公司之一。抱著向新興生命科學市場進軍并充分利用非同位素免疫測定的使用日益廣泛這一契機的美好愿望，BioTek 進入了微孔板儀器市場，并于 1981 年推出了自己的第一款微孔板酶標儀。從那以后，BioTek 逐漸發展成為以微孔板為基礎、旨在提高醫療、制藥、農業和研究等領域客戶生產效率的解決方案市場的全球領先者之一。自生物醫學部門于 2002 年被出售之后，BioTek 目前的業務已完全集中在微孔板儀器、自動化和軟件領域，并繼續保持為一家私有家族企業?？偛眉媸紫瘓绦泄?Briar Alpert 和業務發展副總裁 Adam Alpert（照片見右）對于他們能保持父親一手打造成型的企業文化，并繼續提供可促進生命科學研究的世界頂級儀器和解決方案而倍感自豪。

獲得更好的響應
打造世界最頂級的微孔板儀器及軟件是令 BioTek 脫穎而出的唯一優勢。為清除科學發現過程中的障礙，我們將創新性的開發流程與在客戶服務方面毫不動搖的全心投入融為一體。BioTek 承諾將不斷超越您的期望，在我們業務中的每個環節都做到盡善盡美。因此不論與我們的哪位團隊成員聯系，您都將“獲得更好的響應”。

更好的產品設計
我們的多職能項目團隊具有淵博杰出的專業知識儲備，包括在分子生物學、生物化學、機械學、電學、光學、微流學、軟件、系統、服務和制造技術等領域的專家級知識。今天的各種新產品創新是我們整個員工團隊認真聽取并響應客戶需求的結果。此外，我們還非常關注技術發展和新應用的趨勢，以確保在設計新產品和改善現有產品時能具有全新的視角。正是通過這些措施，我們得以持續不斷地以合理的價格向客戶提供更高效的性能和更好的靈活性。

更好的客戶服務
從客戶的角度而言，我們的服務和支持（不論是售前還是售后）具有與我們儀器的質量和性能同等的重要性。我們不僅在盡力實現這一頂級服務標準，而且還會對其進行量化評估。我們委托一家獨立機構按月隨機抽取并調查一組客戶和一組潛在客戶。這些調查將量化評估我們在售前和售后客戶支持方面的表現。BioTek 每個月達到或超越兩個組期望的比例均高達 95% 以上。

更好的質量控制
我們的員工竭誠致力于確保提供高質量的產品和服務。我們持之以恒的改善流程措施包括向客戶征詢關于質量和產品功能的反饋意見，然后在產品的設計、驗證、生產和測試中確保產品的性能和可靠性，作為我們 ISO 9001 質量體系認證的一部分。這一程序將確保我們所提供產品和服務的各個環節都將經過獨立的審查監督。

產品從設計階段開始一直到最終測試，將始終遵從各種美國標準和國際要求。

所有產品均直接或間接地獲得美國國家標準與技術協會 (NIST) 的認可，并獲美國食品藥品管理局 (FDA) 的認證（如適用）。
所有產品均已按保險商實驗室 (UL)、加拿大標準協會 (CSA) 和國際電工委員會 (IEC) 的標準進行型式測試，可確保操作安全。且大多數產品都因成功通過這些測試和持續進行的現場監控而獲得了 TUV 標簽。
為通過嚴格的電磁兼容性 (EMC) 以確保產品不會與其他設備產生干擾，并能在客戶現場可靠運行，我們還新增和修改了一些設計。產品上的 CE 標簽將保證這項測試已成功通過。
軟件的設計、測試和文檔均遵從 FDA 和 ISO 的指導準則。
在生產階段，多職能團隊將確保所有產品在每個生產階段都能獲得持續不斷的充分支持。而創新的拉動系統技術和物料管理系統則將縮短從訂貨到交貨的時間并最大程度地壓縮不必要的開支。

BioTek通過ISO9001/ISO13485認證，是FDA注冊的醫療器械生產廠商，其產品通過歐盟IVD（In Vitro Diagnositic Directive）認證。BioTek還提供IQ/OQ/PQ認證及FDA CFR21 PartⅡ tools，滿足嚴格的質控要求。點擊詳細了解更多有關BioTek的 質量認證.

更廣泛的業務網絡
BioTek 總部位于美國佛蒙特州，可提供全球銷售、服務和分銷商支持。我們在德國 Bad Friedrichshall 的子公司和協調中心可為我們的歐洲分銷商提供營銷、服務和技術支持，并安排技術和應用專業人員與我們的分銷渠道緊密合作。BioTek 已在中國、新加坡、印度、法國和英國建立起直接支持機構，并將繼續向其他全球市場擴展直接支持機構的覆蓋范圍。我們將繼續投資以確保我們在全球各地的儀器都能獲得同等水平的服務。

在超一流的客戶服務、技術支持中心、科學應用團隊和精通專業知識的銷售團隊的支持下，我們公司上下對質量和價值的承諾就意味著您的流程將快速、高效而成功。從加快藥物開發、促進基因組學和蛋白質組學的發展到生命科學研究和臨床診斷，BioTek 都能幫助您獲得更好的響應。

BioTek Instruments, Inc. is a global leader in the development, manufacture and sale of microplate instrumentation and software. The company's origins date back to 1968, when Dr. Norman Alpert, a physiologist at the University of Vermont Medical College, founded BioTek. Dedicated to providing test equipment solutions for the hospital safety and quality assurance markets, BioTek's Biomedical Division grew to become one of the largest and most successful companies in the field. Looking to expand into a growing Life Science market and capitalize on the increasing popularity of non-isotopic immunoassays, BioTek entered the microplate instrument arena, and in 1981 introduced its first microplate reader. Since then, BioTek has emerged as a global leader in microplate-based solutions that increase the productivity for customers engaged in healthcare, pharmaceutical, agricultural and research applications. With the sale of the Biomedical Division in 2002, BioTek today is completely focused on microplate instrumentation, automation and software and continues to be a privately held, family-run organization. Briar Alpert, President & CEO, and Adam Alpert, VP of Business Development, (pictured at right) take pride in maintaining the corporate culture their father inspired and providing world-class instruments and solutions that help accelerate life science research. Click here to see a BioTek History Timeline from 1981 to present.

Get a Better Reaction
Creating the world's finest microplate instrumentation and software is only part of what makes BioTek unique. We combine an innovative development process with unwavering dedication to customer service to help eliminate roadblocks in the scientific discovery process. BioTek promises to consistently exceed your expectations and is committed to achieving excellence in every facet of our business. When you contact a member of our team, you will Get a Better Reaction.

Better Product Design
Our multi-functional Project Teams have a remarkable in-house knowledge base including expertise in molecular biology, biochemistry, mechanics, electronics, optics, micro-fluidics, software, systems, service, and manufacturing technology. Today's new product innovations are a result of our entire staff listening and reacting to the needs of our customers. We also pay careful attention to trends in evolving technology and new applications to provide a fresh perspective when designing new products and enhancements. By doing so, we consistently deliver more performance and flexibility to our customers – at a reasonable price.

Better Customer Service
Customers cite our service and support, both pre- and post-sale, to be equally as important as the quality and performance of our instrumentation. Not only do we strive for this premier level of service, but we also measure it. Each month we commission an independent organization to randomly select and query a group of customers and potential customers. These surveys measure our performance in both pre-sale and post-sale customer support. Each month, BioTek continues to meet or exceed the expectations of both groups by more than 95%!

Better Quality Control
Our employees are committed to maintaining the high quality of our products and services. Our continual improvement process includes soliciting customer input on quality and product features, and then designing, validating, manufacturing, and testing products to ensure performance and reliability as part of our ISO 9001 Quality System registration. This program guarantees independent audits of all aspects of products and services that we offer.

Product compliance to U.S. and International requirements is necessary from the design stage to final test.

Products are directly or indirectly measurement traceable to the U.S. National Institute of Standards and Technology (NIST) and listed with the U.S. Food and Drug Administration (FDA) when appropriate.
Product designs are type tested to ensure safe operation per Underwriters Laboratory (UL), Canadian Standards Association (CSA), and International Electrotechnical Commission (IEC) standards. Most bear the TUV Mark for safety based on these tests and ongoing plant surveillance.
New and modified designs are subject to stringent Electromagnetic Compatibility (EMC) testing to ensure products will not interfere with other equipment, and can be expected to run reliably in customers' facilities. The CE Mark on products guarantees this testing was successfully conducted.
Software is designed, tested, and documented in compliance with FDA and ISO guidelines.
Manufacturing uses multi-functional teams to ensure continuous and adequate support for each product type at each manufacturing phase. Innovative pull system techniques and materials management systems are utilized to reduce lead times and minimize unnecessary costs.

BioTek is ISO9001/ISO13485 Certified, an FDA Registered Medical Device Manufacturer, and has appropriate products in compliance with the EU In Vitro Diagnostic Directive (IVDD). Our quality extends to your laboratory as well. BioTek offers optional validation (IQ/OQ/PQ) and FDA 21CFR Part 11 tools to ensure regulatory compliance. Learn more about BioTek's Quality Commitment here.

Better Reach
BioTek is headquartered in Vermont, USA with global sales, service and distribution support. Our German-based subsidiary and Coordination Center, located in Bad Friedrichshall, provides marketing, service and technical support for our European distribution, along with local technical and application specialists that work in partnership with our distribution channels. BioTek has established direct offices in China, Singapore, India, France, the UK and Switzerland and continues to expand direct support in other global markets. We are continually investing to guarantee the same level of service for our instrumentation worldwide.

Our company-wide commitment to quality and value - which is backed by superior customer service, technical support centers, scientific application groups and a deeply knowledgeable sales force - means your processes will be rapid, efficient and successful. From facilitating the drug discovery process to advancing life science research and clinical diagnostics, BioTek helps you Get a Better Reaction.